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| 1. The conference id that is active. Clicking on the conference id will take you to the next screen. If there is no conference currently in progress this line will be blank. |
5. Clicking on this "x" will end the conference. You will be given a confirmation message of your action. |
| 2. The date and time this conference began. |
6. This is an indicator and control of the recording. Clicking it will start the recording and stop the recording. |
| 3. The duration of the conference. |
7. Turns the conference volume up |
| 4. Number of participants in the conference. |
8. Turns the conference volume down |
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9. Mutes or unmutes the entire conference |
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Clicking on the Conference ID |
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1. This is the phone number of the person in the conference. (if calling on Skype or another voip service this may be blank) |
7. Mutes the entire conference. |
| 2. The owner of the phone number. If the person is listed the name will be displayed. If not listed the telephone company that provides the phone number will be listed. |
8. Kicks this participant. (gives confirmation message) |
| 3. The server the call resides on. Used for technical purposes and monitoring by the system administrator. |
9. Turns this participants speaking volume up. |
| 4. Turns the conference volume down. |
10. Turns this participants speaking volume down. |
| 5. Turns the conference volume up. |
11. Indicates the mute/unmute status of the participant. (also clicking on the microphone will mute this individual) |
| 6. The duration this participant has been in the conference. |
12. The data column displays icons
- the speech bubble indicates the active speaker
- the star indicates the moderator |
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Managing Conference Settings |
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1. Presentation mode - all callers are muted and only the moderators are unmuted * |
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2. Q&A mode- all callers enter the conference muted and unable to unmute themselves. The moderator can press *5 and allow the muted participants to unmute themselves.* |
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3. Plays the menu of keypad options when the "*" is pressed by either the moderator or participant. Should be enabled on every conference. |
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4. Allows the user to exit the conference by pressing the "#". |
| 5. *Everyone entering the conference is muted and may unmute themselves. (must be selected for both the Conference Type Macro) |
| 6. Prompts the participant to record their name and then it announces when they join with their name. They are given the option to review and edit the recording of their name. |
| 7. Prompts the participant to record their name and then it announces when they join with their name. They are NOT given the option to review and rerecord their name. |
| 8. To be used with options 13, 14, & 15. It plays a message that the conference will start when the moderator joins the conference. |
| 9. Music plays when there is only one participant in the conference. |
| 10. Announces user count to all participants upon entry. |
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11. Treats people whom are speaking as muted and also displays the speaker balloon for those who are talking. |
| 12. Ends the conference when the last moderator leaves |
| 13. Selected if you do not want tones played when joining and leaving. |
| 14. This disables the *0 for participants and does not play the conference count upon entry. |
| 15. Select to place everyone on hold until the moderator joins. |
| 16. Select if you don't want entry tones played just exit tones. |
| 17. Select if you don't want exit tones played just entry tones. |
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18. Select so that your participants know they are being recorded. |
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19. An existing conference |
| 20. The user assigned to the account |
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21. Operator assigned to that user. |
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22. Allows for editing of the options for that conference id. |
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23. Allows for deletion of the conference id. |
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Call Detail Report |
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1. Click on the date to download the call detailed report to a Word or Excel. |
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2. Click to view it in plain text format. |
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3. Click to delete the cdr. |
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